Privacy Policy

1. Who we are

CryptoVapes (“we”, “us”) operates cryptovapes.co.uk and the physical store at 481 London Road. We are committed to protecting your privacy and complying with UK GDPR and data protection law.

2. What data we collect

• Identity & contact: name, email, address, phone, date of birth (age verification).

• Order details: products purchased, transaction history.

• Technical & usage: IP address, device/browser info, cookies and analytics.

• Support communications: messages between you and our support team.

3. How we use your data

• To process and fulfil orders (including age checks).

• To provide customer service and manage returns.

• To send transactional emails (order confirmations, shipping updates).

• With consent, to send marketing (promotions, product news).

• To comply with legal obligations.

4. Marketing & opt-out

Marketing emails are only sent with your consent. You may unsubscribe anytime via the link in emails or contact cryptovapes481@gmail.com.

5. Analytics & cookies

We use cookies and analytics to improve site performance. This may include third-party analytics platforms. Cookies can be managed through your browser.

6. Data sharing

We may share data with trusted processors (payment gateways, couriers, email platforms). We never sell personal data.

7. Data retention & rights

You have rights: access, rectification, erasure, restriction, portability, objection. Contact cryptovapes481@gmail.comto exercise these rights.

8. Security

We implement appropriate technical and organisational measures to protect your data.

9. Contact

Questions about data use? Email cryptovapes481@gmail.com.